Accurate Always Standardizes with Ai-Logix's CTI Technology
Somerset, NJ – (May 27, 2004)— Ai-Logix, Inc., a provider of voice and data integration components for the development of advanced CTI solutions, announced today that Accurate Always, a leader in mission critical call recording solutions, has chosen to standardize their call recording platforms with Ai-Logix's products. Integration between Ai-Logix's SmartWORKS and Accurate Always' Voxida call recording platform aims to deliver next generation recording solutions to contact centers worldwide.
SmartWORKS is a family of CTI components comprised of the latest technology for voice and data monitoring and recording. Ai-Logix designed the SmartWORKS line to support all CTI market segments with its passive analog trunk, passive digital trunk, passive digital PBX integration interfaces, as well as interactive CT solutions. To date, Ai-Logix is the only hardware supplier in the open CTI market to maintain products within each segment of this industry.
“Ai-Logix's SmartWORKS technology leads the pack, being one of the most forward-thinking CTI development companies in the world, and actively building the industry,” said Kate Shemisa, CMO at Accurate Always. “Voxida is known as the swift, reliable solution for diverse call center needs. We promise excellence. Our ongoing commitment to innovation, coupled with Ai-Logix's leading technologies, ensures that we will continue to deliver on this promise.”
Accurate Always' Voxida, is an affordable, call recording platform for contact centers. Voxida is a fully integrated, industrial grade ISO 9001:2000 solution that supports all major PBX systems, analog lines, digital trunk and VoIP interfaces. Voxida, powered by SmartWORKS, delivers real-time LAN/WAN access, live monitoring, full-time and on-demand recording. With granular access control, customizable search capabilities and AES strong encryption, Voxida is fast, effective and secure and accommodates customer specific workflow requirements.
About Accurate Always
Accurate Always, Inc., based in Menlo Park, California, is a global leader in mission critical call recording solutions for the private and public sectors. The Accurate Always brand is a trusted name in call recording for Air Traffic Control, Public Safety, Legal, Financial Services, Healthcare, Insurance and customer contact centers. Accurate sells worldwide through Authorized Resellers and Distributors. To learn more about Accurate Always, please visit www.accuratealways.com .
About Ai-Logix, Inc.
Ai-Logix, Inc., an AudioCodes company (Nasdaq: AUDC), designs and manufactures components for voice/data integration and interactive CTI solutions. With local and international branches located throughout the globe, Ai-Logix has become a trusted source of advanced development tools for CT developers and OEMs of communications systems. Ai-Logix maintains its ability to customize its technology to provide each of its customers a distinct competitive advantage that is unmatched by any other card supplier in the open market. To learn more about Ai-Logix, please visit http://www.ai-logix.com , or call 732-469-0880.
Accurate Always Contact: Kate Shemisa, 650-365-5581, press@accuratealways.com
Statements concerning AudioCodes’ and Ai-Logix’s business outlook or future economic performance; product introductions and plans and objectives related thereto; and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters, are "forward-looking statements'' as that term is defined under U.S. Federal securities laws. Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to: the effect of global economic conditions in general and conditions in AudioCodes’ and Ai-Logix’s industry and target markets in particular; shifts in supply and demand; market acceptance of new products and continuing products' demand; the impact of competitive products and pricing on AudioCodes’ and Ai-Logix’s and its customers' products and markets; timely product and technology development/upgrades and the ability to manage changes in market conditions as needed; and other factors detailed in AudioCodes’ filings with the Securities and Exchange Commission. Neither AudioCodes nor Ai-Logix assumes any obligation to update the information in this release.
Ai-Logix, the Ai-Logix logo, and SmartWORKS™ are trademarks or registered trademarks of Ai-Logix, Inc. All other products or trademarks are the property of their respective owners.
