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What Is SmartWORKS™?

SmartWORKS^TM is a complete line of CTI components for the call recording market.

The SmartWORKS^TM API provides full access to a large variety of features on the SmartWORKS^TM hardware platform.

SmartWORKS^TM uses a single C++ API, which gives customers the flexibility to develop their applications with one board, or with any combination of boards in the family. With multiple programming models supported, developers can tailor their applications to suit their specific needs.

SmartWORKS™ Product Family                       Click to see an image of SmartWORKS Product Family

Passive Tap:

· Analog

· ISDN

· Digital Extension

· Digital Trunk

· E1, T1

· IP

Trunk Interface:

· Analog · Digital Trunk

VoIP Interface:

· Passive VoIP recording
  solution

Voice Quisition Device:

· MIC BOX

· Common native API across entire product line

· All SmartWORKS Products have a 1:1 ratio for DSP voice resource channels to external ports

· Selectable CODECS per channel

· Caller ID/FSK/DTMF/MF

· Advanced SDK

· Operating Systems Support
         - Windows2000 Professional/Server
         - WindowsXP Professional (SP3)
         - Windows2003 server (32-bit/64-bit)
         - Windows2008 server (32-bit/64-bit)
         - Widnows7 (32-bit/64-bit)
         - Windows8 server
           (Call for variant details)

· Common DSP Architecture accross SmartWORKS product line

· Full duplex for simultaneous record and play

· Supports industry leading CODECS, including G.729a, G.723